Sharian Inc in Decatur, GA Open now

Reviews about Sharian Inc

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  February 15, 2020, by Kerri Baldwin
  I DO NOT recommend Sharian. I had a rug that needed cleaning and was given a quote and scheduled the pick up. Regardless of whether you have the rug cleaned or not you owe $130 for that. Upon pick up I was told that the particular type of rug that I had (Sisal) was not cleanable. During the initial phone conversation I was not asked what type of rug I had. I feel like that's important information to have known before scheduling a pick up obviously because otherwise I would not have scheduled it and therefore not have owed the $130. Just seems like a simple thing that could've easily been avoided with the proper professionalism and consideration. Furthermore, since they had taken the time to come I decided to send another rug to make it worth my money. After two weeks with no word I called to check on the status and was simply told that a message had been left with me to discuss the pricing. I did not receive the message and no action has been taken on the rug since and now will be another matter of weeks before it's returned. I'd like to note that this is honestly the first review I've ever left. I'm not the type of person to do that. In fact, I haven't even complained to the people themselves. I'm going to swallow my pride, pay the money, and take this as a lesson learned.